How our product reach you?

1. After we receive your paid order in www.vlive-international.pt,  your order will be processed in 24 hours on business day.
2. Your order will be possessed for packing
      – Order before 3pm: packing on the same working day
      – Order after 3pm: packing on the next working day
3. Prepare for delivery
      – Portugal continental: 1-3 business days
      – Portugal Islands / Spain: 2-5 business days
      – International delivery (Europe): 5-10 business days

1) Domestic Order

• Free delivery by GLS & CTT. (for purchases of EUR 145 and above)

2) International Order

• GLS & CTT
  ** Shipping and handling charges will be displayed on the summary page during checkout.

Shipping methods

VLive International, Lda offers several shipping methods to meet your need:

1) GLS
Track & trace: https://gls-group.eu/PT/pt/gls-tracking

1) CTT
Track & trace: https://www.ctt.pt/

Shipping Refunds

If you paid for defective items or wrong items shipped, please contact us at geral@vlive-international.pt  

Please note that returns are accepted within 7 days from shipped date for domestic orders